Privacy Policy

SMS / Text Messaging Privacy Policy

Ben Jackson Foundation

Effective Date: April 17, 2026

1. Introduction

The Ben Jackson Foundation (“BJF,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who interact with our SMS/text messaging program. This Privacy Policy explains what personal information we collect in connection with our text messaging communications, how we use that information, and the choices you have.

2. Information We Collect

When you opt in to receive text messages from the Ben Jackson Foundation, we may collect the following information:

2.1 Information You Provide

Your mobile phone number when you opt in to our SMS program
Your name and contact information submitted through application or enrollment forms
Communications you send to us via SMS reply

2.2 Automatically Collected Information

Message delivery status (sent, delivered, failed)
Opt-in and opt-out records, including timestamps
Device type and carrier information as provided by our messaging platform

3. How We Use Your Information

We use the information collected through our SMS program solely for the following purposes:

To send transactional messages related to your application or award status with the Ben Jackson Foundation
To respond to inquiries you submit via SMS
To send program updates, reminders, or notifications directly relevant to BJF services
To maintain opt-in/opt-out records as required by applicable law and carrier regulations
To improve the quality and reliability of our messaging communications

We do not use your mobile number or any information collected through our SMS program for marketing, advertising, or promotional purposes.

4. Information Sharing and Disclosure

We do not sell, rent, share, or otherwise disclose your personal information to third parties for their own marketing or commercial purposes.

We may share your information only in the following limited circumstances:

With our SMS platform/service provider (e.g., Twilio) solely to facilitate message delivery on our behalf, under contractual obligations to protect your data
As required by law, regulation, legal process, or governmental request
To protect the rights, property, or safety of the Ben Jackson Foundation, our service members, or others

Any third-party service provider with whom we share data for operational purposes is contractually prohibited from using your information for any purpose other than providing services to BJF.

5. Data Retention

We retain your mobile phone number and related opt-in records for as long as you remain subscribed to our SMS program, and for a reasonable period thereafter to comply with legal obligations and carrier requirements. You may request deletion of your information at any time by contacting us (see Section 7).

6. Your Choices

You have the following rights with respect to your information:

Opt out: Reply STOP to any BJF text message at any time to unsubscribe. You will receive one final confirmation message and no further messages will be sent.
Access/correction: Contact us to request access to or correction of the personal information we hold about you.
Deletion: Contact us to request deletion of your information from our SMS program records.

7. Contact Information

If you have questions or concerns about this Privacy Policy or our SMS data practices, please contact us:

Ben Jackson Foundation
PO Box 818, New Glarus, WI 53574
Email: contact@benjacksonfoundation.org
Phone: (608) 302-6197
Website: benjacksonfoundation.org

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy with an updated effective date. Continued participation in our SMS program following any update constitutes your acceptance of the revised policy.